April 27th, 2012
One must contemplate the distinction between branding and rebranding. Rebranding is often miscast as an exercise in repairing one’s reputation. Some rebranding efforts focus on mitigating a negative image (such as Philip Morris’s name change to Altria or AIG’s move of their advisory business to Sagepoint). Yet rebranding may also represent subtle changes in positioning, or the recasting of visual identify, such as Starbucks recent move to a more contemporary look.
If you’re thinking about rebranding your company, bear in the mind the following considerations:
Seek out simplification-Today’s rebranding efforts are often a function of providing clarity to the marketplace and removing brand confusion. Citi’s recent rebranding removed a single word (if the word bank is in your name, it may not be a bad idea to remove it). Our cluttered market values simplicity.
Leverage Social Media from the ground up- Within our firm, we recently rebuilt our website, refreshed our brand, and printed new business cards (including a QR code). All of our marketing includes embedded social media components, with the intent of driving traffic to our website where prospects can experience various multimedia tools that are featured online.
Use emotional triggers-Google famous Parisian Love ad (when an American finds love in Paris) is a classic example of using emotional messaging to capture the imagination of your audience. All marketing should utilize emotional triggers.
Enter new markets- Pabst Blue Ribbon, perceived as an also-ran in the U.S. rebranded in China as an ultra-premium American lager (PBR) and is selling for upwards of $44 a bottle (the Chinese may not have everything figured out).
Reshape perceptions about quality-Rebranding should not appear cosmetic or contrived. Harley Davidson’s slide in perceived quality in the 80’s was magnified by stiff competition from Japanese competitors. The company’s drastic repositioning included a return to its core products and the formation of the Harley Owners Group (HOG’s), which reestablished Harley a bad boy brand.
Identify unmet needs- Your offer may need to change as the utility of your product or the benefits that differentiate it may shift over time. Marketers will often use a tag line when they wish to preserve their brand equity, and point out new features or benefits.
Use professionals- Rebranding can back fire when companies draw attention to their marketing. Many smaller companies try to utilize self service template web sites and similar home grown tools that come off as……home grown. Marketing requires constant investment. Hire people who can assist you with both messaging and technology.
Understand the hard and soft costs- Change can be expensive, given the need to reprint, re-sign, change email addresses, etc. Consider all your hard and soft costs (including management team band) with as you refresh your brand.
Organizations often under appreciate the importance of branding. In this world of hyper-competition, the way you communicate the nuances of your brand are more important than ever.
No Comments » |
Business Blog | Tags: $44bottle, 80's, addresses, advisory, AIG's, also-ran, Altria, American, appear, appreciate, assist you, attenton, audience, back fire, bad, band, bank, bear in mind, benefits, both, boy, brand, brand equity, branding, brnad, business, business cards, capture, change, changes, China, Chinese, Citi's, clarity, classic, cluttered, code, come off, communicate, companies, company, company's, competition, competitors, components, confusion, consider, considerations, constant, contemplate, contemporary, contrived, core, cosmetic, costs, differentiate, distinction, drastic, draw, driving, efforts, email, embedded, emotional, emotonal, enter, etc, ever, example, exercise, expensive, experience, famous, featured, features, figured out, finds, firm, focis, following, formation, function, given, Google, groud-up, grown, hard, Harely Qwners Group, Harley, Harley Davidson's, hire, HOG's, home, home grown, hyper-competition, idea, identify, image, imagination, importance, important, included, includes, including, Intended Consequences, intent, investment, Japanese, lager, leverage, look, love, magnified, manageent, Marc Emmer, market, marketers, marketing, marketplace, markets, messaging, miscast, mitigating, move, multimedia, nacem, name, need, needs, negative, new, nuances, offer, onlineuse, organizations, over, Pabst Blue Ribbon, Paris, PBR, people, perceived, perceptions, Philip Morris, point out, positioning, preserve, printed, Prisian Love ad, product, products, professionals, prospects, providing, QR, quality, re-sign, rebranded, rebranding, rebrnading, rebult, recasting, recent, recently, reestablished, refresh, refreshed, refreshing, remove, removed, removing, repairing, repositioning, represent, reprint, reputation, requires, reshape, return, Sagepoint, seek out, self service, selling, shift, should, similar, simplicity, simplification, single, slide, smaller, social media, soft, Starbucks, steps, stiff, strategic planning, strategy, subtle, tag line, team, technology, template, thinking, time, todays's, tools, traffic, triggers, try, U.S., ulra-premium, under, understand, unmet, upwards, use, using, utility, utilize, values, various, visual, way, web sites, website, wish, within, word, world |
Permalink
Posted by Marc Emmer - President - Optimize Inc.
March 12th, 2012
You would have to be living under a rock not to have heard about the grass roots effort to capture Joseph Kony of the Lord’s Resistance Army in Uganda. A video posted on You Tube this week went viral, with over 56 Million hits (as of this writing.) In my case, my 15 year old daughter pleaded with me to turn off 60 Minutes to watch it; providing a stunning commentary on our movement to new forms of media.
The video, shot by a little known videographer is being promoted by the advocacy group “Invisible Children” and tells the story of a Ugandan child and others like him, who have been the victims of horrific crimes against humanity.
While the story and cause is compelling, it is the story telling that should capture our attention. The 30-minute video is presented like a short, part documentary part sensationalism. The themes of children killing their own parents and mutilating others are shocking and captivating.
All marketers should become aware of this medium. The movie blurs the line between amateur videos on You Tube and professionally produced movies. Companies often attempt to tell their story through static documents that lack color and texture. Those of us who are on the wrong side of aging must recognize that those who we market to no longer process information in the form of static text. We have been conditioned to view our news, our sports and our marketing offers in multimedia form. The marketing of the future will include many dimensions, including video, sound, and info-graphics launched online, rated by others and spread through sites that have not even been built yet. Media will be in constant flux, with new views, tidbits and vignettes wetting our appetite for real time information.
The other thing unique about the video is its call to action; setting a very clear goal to capture Kony in 2012. If you think that this is just another cause being thumped by a set of leftist activists, think again. The U.S. military has dispatched 100 Special Forces “advisors” to Uganda in an attempt to find Kony, and senior U.S. officials are scrambling to harness the populism of the video.
As the video proclaims “Nothing is more powerful than an idea whose time has come.” View it here
No Comments » |
Business Blog | Tags: 100, 15 year old, 30-minute video, 56 Million, 60 Minutes, activists, advisors, advocacy group, again, aganist, amateur, another, attempt, attention, aware, become, been, blurs, built, business, businesses, call to action, captivating, capture, cause, child, children, clear, color, come, commentary, companies, compelling, conditioned, constant, crimes, daughter, dimensions, dispatched, documentary, documents, effort, flux, form, future, goal, grass roots, harness, heard, hits, horrific, humanity, idea, in the form of, include, including, ind, info-graphics, information, Intended Consequences, Invisible Children, Joseph Kony, killing, Kony, Kony in 2012, lack, launched, leftist, little known, living, Lord's Resistance Army, many, Marc Emmer, market to, marketers, marketing, marketing of the future, marketing offers, media, medium, military, more, movement, movie, movies, multimedia, mutilating, my case, new, new forms, news, nothing, nothing is more powerful than an idea whose time has come, officals, often, online, other thing, others, our, our appetite, over, parents, part, pladed, populism, posted, powerful, presented, process, proclaims, produced, professionally, promoted, providing, rated, real time, recognize, revolution, scrambling, senior, sensationalism, set of, setting, shocking, short, shot by, side, sites, sound, Special Forces, sports, spread, static, story, strategic planning, strategy, stroy telling, stunning, tell, tells, text, texture, the line, their story, themes, think, think again, those of us, through, throughout, thumped, tidbits, time, turn off, U.S., Uganda, Ugandan, under a rock, unique, very, victims, video, videographer, videos, view, views, vignettes, viral, watch, week, wetting, whose, writing, wrong, yet, You Tube |
Permalink
Posted by Marc Emmer - President - Optimize Inc.